Here's a great post on communication from the South Carolina Trial Law Blog. Pretty simple concept: stop using jargon and gobbledy-gook and speak like a normal person! This is a pretty big problem for lawyers, as we like to use some of the fancy terms we learned in law school (after all, that's how I got that law school debt!). So, next time you're tempted to say "motor vehicle collision", just say "wreck". Use the latin terms and legal-sounding stuff for impressing (or annoying) your colleagues and opposing counsel!
-will